Quote Template:
Product design & UX
Product design engagement
Understand before you design
Your product works, but users drop off along the way. Before redesigning anything, we'll find out where and why.
View the engagementThe starting point
Your metrics show a sharp drop between sign-up and first real use. Three hypotheses are floating around internally, none validated with users. The first phase of this engagement is to settle it.
The process
Four stages
Research
Ten user interviews and analysis of real journeys from your data.
Scoping
Readout, design hypotheses, and prioritization with your teams.
Design
Flows, wireframes then mockups for all impacted screens.
Design system
Documented components handed off to your developers, ready to integrate.
The scope
By the numbers
10
User interviews
10
Weeks of engagement
1
User test before delivery
References
What product teams say
Investment
The budget
Flat fee per phase. The research phase can be ordered on its own: its findings are yours whatever happens next.
Frequently asked questions
Points to clarify
Let's start by listening to your users
Accept the proposal and the first interviews are scheduled within two weeks.
To sell a product design engagement: user research, journeys, mockups, and a design system.